Outlook address list not updating

01-May-2018 19:06 by 6 Comments

Outlook address list not updating

I'm having an issue with Exchange 2010 and Outlook 2010. This problem started after we flattened our domain. We migrated all the users from the the sub to the top using the ADMT and then we took down sub. To be sure, does OWA (which uses live information) reflect the GAL correctly? The first thing you should do is on a test workstation, is delete the *files.Essentially, the issue is the GAL is not updating in Outlook. I looked at the recipient filter of the GAL, it's below for reference: (Alias -ne $null -and (Object Class -eq 'user' -or Object Class -eq 'contact' –or Object Class -eq 'ms Exch System Mailbox' -or Object Class –eq 'ms Exch Dynamic Distribution List' -or Object Class -eq 'group' -or Object Class –eq 'public Folder')) The next thing I'm going to try is creating a new GAL and making it the default, if necessary. That will force Outlook to download a complete GAL. If so, it is probably that the incremental update files haven't updated correctly.

When it didn’t or when you want to make sure you do have the latest OAB available, you could manually trigger an update from within Outlook as well.The Global Address Book (GAL) is a directory of available contact information for CUMC, NYPH and Columbia University faculty, staff and students.It can be accessed when using a CUMC email (@cumc.columbia.edu) account with Outlook or when logged in to the Outlook Web App.This can cause the “Updating Address Book” status appearing for a long time.Outlook is helping you complete other activities and does not allow the address book update to interfere.I created an alternative OAB, connected it to the Default GAL, made that OAB the defualt OAB, and tried to download it through Outlook. The first thing I would do is switch to either web only or mixed (web and public folder).

Then once set, run get-offlineaddresbook | update-offlineaddressbook Wait 20 minutes or so for it to update, then check in the Application log to see if there are any generation errors.Step 3: The new version of the GAL will now be downloaded.A status window will open to indicate that the download is in progress and will close automatically when the download is complete.In this dialog box, you can specify either No Details or Full Details.These settings affect the offline address book download.In fact, Outlook cached mode will continue to download the offline address book every 24 hours regardless of whether the option is enabled.